Contact · New York, NY Mon–Fri 11am–4pm

the kettle is on at 11. the phone is by the window.

Send us the page you are afraid of.The one with the dosing table,the one a patient reads alone.We will read it back to you in writing.

Or call the desk: (650) 847-8235 · Mon–Fri 11am–4pm Eastern

  • We write for
  • sponsors
  • CROs
  • biotech regulatory teams
  • IRB & ethics filings
A desk by a sunlit window with a telephone, a marked-up consent form and a blue flower in a glass
01 — The desk, by line

three doors, one desk behind them

Voice
(650) 847-8235

Mon–Fri 11am–4pm, Eastern. Say the document, the languages, the date the sites open.

Page
info@gentianlane.com

Attach the source file. A written quote returns by the next business day.

Door

512 W 136Th St Apt 5A, New York, NY 10031

Please ring ahead. The desk is an apartment, and the kettle is real.

02 — The brief

leave the first line. we’ll write the rest.

Send the brief

what are we carrying?

What to bring to the first message

four things, and the rest we’ll ask

  1. The source fileWord, PDF or InDesign. A draft is fine; we count words, not polish.
  2. The languages and localesSpanish for the Bronx or for Madrid? Portuguese from São Paulo or Lisbon? Name the readers.
  3. The date the sites openWe work backward from it. Rush in 48 hours runs +35%.
  4. Any template or glossaryYour CRO’s template, your approved terms. We translate into them.

Priced per word, with a project minimum from $390. One invoice per project.

03 — Find the door

west 136th, fifth floor, the blue flower in the window

512 W 136Th St Apt 5A
New York, NY 10031

Mon–Fri11am–4pm
Sat–SunClosed
04 — Before you write

small questions, answered at the door

How fast does a quote come back?

By the next business day, in writing, with the word count, the locale for each language and one project figure. Messages left after 4pm Eastern or on weekends join the next morning’s queue.

Is the file safe with you?

Send it by email or ask for a secure upload link on the phone. Files are used for the project and nothing else, and we will sign your NDA before you send the source.

Do you take rush work?

Yes. A 48-hour rush adds 35% to the per-word price. Call the desk first so we can tell you honestly whether the document can bear the schedule.

Can we meet in person?

Most work is done by phone and email. If you are in New York and want to sit across the table, ask and we will find an hour between 11am and 4pm.

The first line

one call. one file. one written number.

Ring the desk, or send the page you are afraid of. We read it twice.

call the desk — (650) 847-8235
Call (650) 847-8235Get a quote